What are the areas to avoid using?
Please avoid using uvula (Adam's apple), wounds, and surgical area.
Do I have to use the device with skincare products?
The stimulation may not be delivered effectively without skin care products. The viscosity and moisture levels of the skin care products can affect the energy level delivered. We recommend using it with well-hydrated skin care products.
Is it designed to be used for all skin types?
Yes, the product is designed to be used for all skin types. However, it is recommended to be used in each corresponding and undamaged area for the short term rather than the long term.
Can I use the device every day?
Yes, the product is designed to be used on a daily basis. However, please adjust the period and cycle of usage according to your skin condition as every skin is different.
The device does not seem to be working.
If you use the device without the skin care product, energy stimulation may not be delivered well. Thus, we recommend you to use the device with skincare product which contains sufficient moisture. For further assistance, please message us directly.
